FY25 Chair and CEO AGM Addresses and Presentation
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hipages Group Holdings Ltd
Level 10, 255 Pitt Street,
Sydney NSW 2000
ABN: 67 644 430 839
hipagesgroup.com.au
ASX Release 6 November 2025
2025 AGM – Chair and CEO Addresses
hipages Group Holdings Ltd (ASX:HPG) (hipages or the Group), Australia and New Zealand’s
number #1 platform to connect homeowners and tradies, provides the transcripts in connection with
its 2025 Annual General Meeting:
• Chair address – Inese Kingsmill; and
• CEO address – Roby Sharon-Zipser
Watch the recording of the Chair and CEO AGM addresses at:
https://investors.hipagesgroup.com.au/webinars/MP72Jr-chair-and-ceos-agm-2025-addresses.
-- Ends --
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Further information:
Ryan Thompson
+61 423 151 378
ryan.thompson@sodali.com
About hipages Group (ASX:HPG)
hipages Group is an online tradie marketplace and Software-as-a-Service (SaaS) platform connecting tradies with
residential and commercial consumers through its platforms hipages Australia and hipages New Zealand
(Builderscrack). To date, nearly 5 million Australians and New Zealanders have used hipages Group to change the
way they find, hire, and manage trusted tradies, providing more work to almost 35,000 subscribed trade
businesses. Tradiecore, hipages Group proprietary workflow management platform is key to the Company’s
strategic evolution from marketplace to platform. Tradiecore helps tradies build better businesses by managing
their whole workflow from lead generation through to payment and completion.
hipages Group Holdings Ltd
Level 10, 255 Pitt Street,
Sydney NSW 2000
ABN: 67 644 430 839
hipagesgroup.com.au
Chair’s address
Good morning shareholders and thanks for joining us today for hipages Group’s 2025 Annual General
Meeting. My name is Inese Kingsmill, and I am the Chair of the Company.
Today, I am joined by my fellow directors; Nicholas Gray, Kate Hill, Adir Shiffman, Kate Mills, our CEO
and Co-Founder Roby Sharon-Zipser, as well as Jaco Jonker our Chief Financial and Operating Officer,
Kylie Quinlivan our Company Secretary and other members of the hipages Group management team.
Strategic evolution and transformation in Australia and New Zealand
FY25 was a transformational year for hipages Group, as we continued our evolution from marketplace
to SaaS-enabled platform, while maintaining our strong and profitable growth trajectory.
Our results continue to show the benefits of the disciplined strategic investments we have made, with
strong marketplace activity on both sides of the marketplace.
The Group continued its track record of double-digit revenue growth and achieved our FY25 guidance
for revenue growth, EBITDA margin and free cash flow.
We reported a statutory NPAT of $2.4 million and delivered a step change in free cash flow
generation.
Investing for growth
The Board remains committed to disciplined capital management to ensure the Group is well
positioned to fund its growth while delivering long-term value for shareholders.
Our robust balance sheet was further strengthened this year by our strong free cash generation, with
a closing cash balance of $26.9 million and no debt.
This provides the Group with a strong foundation to continue investing in our strategic evolution,
including selectively exploring inorganic opportunities to accelerate our growth and deliver additional
capability.
In FY25, the Board determined the best use of shareholders’ capital is to continue to invest for growth,
and therefore no dividend was declared. Looking ahead, the Board will continue to balance the
Group’s investment requirements with capital returns to shareholders.
Building a resilient business
As a technology company, we see artificial intelligence as an instrumental lever to enrich our user
experience while also increasing our productivity.
We are embedding generative, predictive, and agentic AI applications across our product and
operations, positioning hipages to deliver greater value to both homeowners and tradies.
For homeowners, this means simpler discovery and smarter ways to plan, connect, and manage
projects. For tradies, it means AI-driven tools that support quoting, scheduling, customer
management and business optimisation.
Cyber resilience remains a high priority for the Board, and we continue to invest in advanced security
and privacy technologies – including automated incident response and data detection platforms –
while driving a culture of awareness across the Group to protect customer trust as digital threats
evolve.
hipages Group Holdings Ltd
Level 10, 255 Pitt Street,
Sydney NSW 2000
ABN: 67 644 430 839
hipagesgroup.com.au
People and culture
Our people are central to our growth, and our culture is a competitive advantage. In FY25, the Group
strengthened engagement, diversity and wellbeing, fostering an inclusive and high performing
workforce that lifted capability, resilience and retention.
It is pleasing to see that we have retained strong team engagement, with 86% of hipages team
members saying the Company is a great place to work, and the Group reporting its lowest attrition
rate in more than a decade. hipages Group is also recognised by Forbes as a leader in diversity and
inclusion and was ranked the #1 Best Place to Work for Women by Work180. This is a testament to
the strong focus of Roby and the whole team to make hipages Group a great and inclusive place to
work.
As a Board, we are highly focused on ensuring that our employment practices and policies remain fit
for purpose amid a changing legislative environment. We are proud to have maintained an excellent
workplace health and safety record, and of achieving 100% employee completion of all internal
compliance training.
In FY25, the Board and management team continued our ESG journey by focusing on what we can
control: the experience of our employees, our impact through operations, and the integrity of our
governance systems. Rather than chase scale, we pursued authenticity. This year’s achievements
reflect deliberate action in support of our long-term ambition to be the most trusted partner in the
trades industry.
This focus is driving superior customer experiences and ultimately underpins long-term shareholder
value.
Clear strategy underpinning robust outlook
The Group’s strategy is clear and simple, to continue the evolution to a platform-based business and
further penetrate the significant addressable market by driving stronger engagement and offering
more services to our tradie customers.
On behalf of the Board, I would like to thank the hipages Group team for their dedication and
execution throughout the year. We feel confident in the strategic direction of the Group, and the
execution capability of the team under the leadership of our CEO and Co-Founder, Roby Sharon-
Zipser, who I would like to acknowledge for his leadership and vision.
I would also like to thank my fellow directors for their counsel and support this year.
And finally, thank you to all of you, our valued shareholders for your continued support and interest in
hipages Group.
I’ll now hand over to Roby to talk about our strategic evolution, market opportunities and outlook.
Inese Kingsmill
Non-Executive Chair
hipages Group Holdings Ltd
Level 10, 255 Pitt Street,
Sydney NSW 2000
ABN: 67 644 430 839
hipagesgroup.com.au
CEO’s address
Thank you, Inese, and good morning shareholders and thanks for joining us today.
A year of significant strategic delivery
As Inese said, FY25 was a transformational year for hipages Group, and I am very pleased to have
achieved our financial guidance while completing the most significant strategic evolution in our
history.
Having successfully migrated our Australian customers onto our new single tradie platform and new
pricing packages on target, we are seeing encouraging signs of increased retention and engagement
from the early cohorts of tradies who are actively using Tradiecore for job management, reinforcing
our confidence in our platform strategy.
We also successfully transitioned our New Zealand business to a full subscription model, replicating
our successful model transition in Australia several years ago.
Alongside this, we delivered improvements in our key drivers and a step change in free cash flow
generation.
Importantly, every incremental dollar of revenue generated in FY25 over the prior year delivered 47
cents of free cash.
FY25 Group Financial Highlights
Turning to our financial highlights for the year.
MRR grew by 14% to $7.4 million, driving a 12% increase in recurring revenue to $80.8 million. Total
revenue grew by 10% to $83.1 million, which was in line with our guidance from the half year.
Our gross profit margin remained very strong at 89%, as we delivered a record EBITDA margin of 24%,
up 2 ppts on the pcp. Net profit after tax was $2.4 million, a significant increase on the prior year.
Looking at our key drivers, Group ARPU grew by 9% to $2,267, with Australian ARPU up 8% to $2,381
and New Zealand ARPU up 23%, benefiting from all tradies now being on a subscription. Our total
tradie count was stable at 36.6k, with 1% growth in Australia offset by an expected decline in New
Zealand as we migrated to the full subscription model.
The number of tradie-homeowner connections remained at record levels at 2.8m, which reflects
healthy marketplace activity.
Free cash flow increased materially to $5.6 million, reflecting the significant cash generation potential
of our business as we continue to invest for growth.
Our strong balance sheet and expanding free cash generation give us the flexibility to pursue
opportunities that accelerate our growth, with a well-developed pipeline of opportunities currently
under evaluation.
Well positioned to capture larger proportion of TAM
The adoption of job management technology within the tradie industry remains in its early stages, and
we see substantial opportunity to grow, with currently only 19% penetration of our serviceable
addressable market.
hipages Group Holdings Ltd
Level 10, 255 Pitt Street,
Sydney NSW 2000
ABN: 67 644 430 839
hipagesgroup.com.au
With trades businesses and particularly sole traders becoming increasingly digital savvy, we see a
huge opportunity to grow by combining our market-leading technology solution with the customer
acquisition engine of our marketplace.
Job Management roadmap – FY26 priorities
In FY26, we are focused on driving increased engagement on Tradiecore with new features and
functionalities to deliver more intuitive and tailored experiences for both tradies and homeowners.
We will be releasing important new features including self-serve capabilities, while continuing to
enhance job matching and lead pricing mechanics, designed to make it easier and faster for tradies
and homeowners to connect.
We will also continue to add new adjacent services and partner offers for our users to further drive
engagement and unlock new revenue streams.
We expect additional AI integration across our products and operations will further strengthen our
offering and unlock new efficiencies.
On track to achieve FY26 targets
Our subscription model gives us great visibility over future revenues and our operating model is highly
efficient and scalable, which will deliver further operating leverage, margin expansion, and free cash
flow generation.
With the heavy lifting of the single tradie platform and package migration and New Zealand
subscription model implementation behind us, we entered FY26 with strong momentum.
In FY26, we are targeting revenue growth of 10-12%, an EBITDA margin of 24-26% and free cash flow
of $8-10 million. I am pleased to say we are on track to achieve these targets.
Additionally, with our largely fixed cost base, we see additional operating leverage and feel confident
that over the long-term at current growth rates, we can comfortably deliver a 30% management EBIT,
or effectively a cash EBIT margin, as we strive to achieve the Rule of 40.
Before I hand back to Inese for the formal business of the meeting, I want to say how proud I am of
what we have achieved this year and how excited I am about the opportunities ahead.
We have high ambitions and I am confident that we have a winning strategy and the team to deliver
it.
I want to thank the hipages Group team for their dedication, hard work and passion, and our Board for
their guidance during this year of significant transformation.
Thank you to our shareholders for your continued support as we build a strong and profitable
business fit for the future.
Roby Sharon-Zipser
CEO & Co-Founder
6th
November 2025
INESE KINGSMILL|Chair
ROBYSHARON-ZIPSER I CEO &Co-Founder
2025 AGM
hipages Group Holdings Limited
hipages Group is ANZ’s #1 platform
to connect homeowners and tradies,
building better lives for everyone.
To be the most
trusted partner in the
trade industry.
Our Vision
hipages Group | 4
hipages Group Board of Directors
KATE HILL
Independent Non-Executive Director
Audit and Risk Committee Chair
ROBY SHARON-ZIPSER
Chief Executive Officer & Director
KATE MILLS
Independent Non-Executive Director
Remuneration and Nominations Committee Chair
NICHOLAS GRAY
Non-Executive Director
INESE KINGSMILL
Chair and Independent
Non-Executive Director
ADIR SHIFFMAN
Independent Non-Executive Director
Meeting Agenda
1. Chair’s address
2. CEO’s address
3. Formal meeting business
4. General Q&A
5. Last call for votes
6. Meeting close
hipages Group | 6
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hipages Group | 7
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hipages Group | 8
I NE SE K I NG S M I L L
Chair and Independent Non-Executive Director
Watch a recording of the Chair and CEO's addresses at:
https://investors.hipagesgroup.com.au/webinars/MP72Jr-chair-and-
ceos-agm-2025-addresses
Chair’s address
hipages Group | 9
FY25 performance
1 ARPU: Annual revenue per user
2 EBITDA: Earnings before interest, tax, depreciation and amortisation before significant items
3 FCF: Free Cash Flow = Operating cash flow less lease repayment, less payments for intangible assets and property, plant & equipment (PPE)
hipages Group at a glance (ASX: HPG)
Tradie
Marketplace
Future
Services
Job
Management
+
Strategic evolution from
marketplace to SaaS platform
ANZ’s #1 platform to connect
homeowners and tradies
FY25 key strategic milestones
Successful platform migration in AUS
NZ shift to full subscription model
ARPU1
growth in AUS and NZ reflecting our
enhanced value proposition
+
Purpose:
Transform the tradie industry,
Building better lives for everyone
EBITDA2
+20%
FCF3
+162%
FY24 FY25
$75.8m
$83.1m
Revenue
+10%
hipages Group | 10
CEO’s address
R O B Y S HA R O N - Z IP S ER
CEO & Co-Founder
Watch a recording of the Chair and CEO's addresses at:
https://investors.hipagesgroup.com.au/webinars/MP72Jr-
chair-and-ceos-agm-2025-addresses
hipages Group | 11
A year of significant strategic delivery
+12%
Recurring Revenue
+9%
ARPU
FCF: $5.6m
+162% on pcp3
$26.9m cash balance
Including funds on deposit
• Successful Single Tradie Platform1 migration
• NZ business model change
• Migration to new price plans2
1 Product combining lead services and job management features into a single app - released in April 2024
2 All new tradies join on new price plans; existing tradies on the old price tiers progressively moved onto the new subscription pricing as their contract come up for renewal in CY25
3 PCP: Prior corresponding period
Strategic milestones & growth delivery
Operating leverage driving step-change in
Free Cash Flow generation
$5.6m
$2.1m
$75.8m
$83.1m
+$7.3m
+$3.5m
vs. pcp
vs. pcp
47%
Cash Flow
through rate
hipages Group | 12
FY25 Group Financial Highlights
1. EBITDA and NPAT before significant items.FY24 Statutory NPAT of $3.6m includes a one-off profit on disposal of equity interest in an associate [+$3.1m]
and a reversal of deferred consideration relating to the acquisition of a subsidiary (
Builderscrack) [+$369k].
$7.4m
MRR
Up 14%
$80.8m
Recurring revenue
Up 12%
$83.1m
Total revenue
Up 10%
Revenue
$19.6m
EBITDA1
EBITDA Margin 24% (up 2ppt)
$2.4m
NPAT1
FY24: $0.1m
89%
Gross profit margin
FY24: 89%
Profitability
Key drivers 36.6k
Subscription tradies
Stable
Australia +1% to 33.3k
$2,267
ARPU
Up 9%
Australia +8% to $2,381
2.8m
Tradie-Homeowner Connections
Stable at record levels
See glossary on p.18 for definitions
All variances on this page refer to the pcp.
Cash
$26.9m
Closing cash and funds on deposit
FY24: $21.3m
$5.6m
Free Cash Flow
Up 162%
$22.5m
Operating Cash Flow
Up 17%
hipages Group | 13
Well positionedto capturelarger proportion of TAM
Multi-product platform more appealing to a broader tradie base
11%
19%
Tradie businessesplayinginthe
‘TotalResidential’segment
Tradie businessesplayingin
the ‘Homeowner’ vertical
and usingmarketingservices
Total Addressable Market
(Trade Businesses)
301k
hipages AUS
33k
Serviceable
Available Market
175k
hipages
market
penetration
Sources: Publicis Sapient ‘Australian Tradesperson Market Sizing’ June 2024; ABS; mgmt. estimates
hipages Group | 14
Single tradie platform
available: merged 2
services into 1 product
Desktop version
Existing customer migration
to new app and pricing
Multi-user
capability
Estimate
function enhancement
New price plans applied
to all joining tradies
Tap to Pay
capability
Job Management - roadmap
FY24 FY25
H1
FY26
H2
FY26
Product
Development:
Customer
migration:
New platform
launched in Q4
New features
released
Platform enhancement
Quote
function enhancement
Scheduling
function enhancement
AI integration
into core features
Customer management
function enhancement
Estimate
function
New services
hipages Group | 15
On track to achieve FY26 targets1
1 Assuming no material deterioration in macroeconomic conditions impacting the Group's key markets under the existing strategy
2 EBITDA margin before significant items
• Total revenue growth
• EBITDA margin2
10% - 12%
24% - 26%
• Free Cash Flow $8m - $10m
hipages Group | 16
Long-term potential profitability at scale
HPG’s fixed cost profile amplifies operating leverage and unlocks significant profitability as the business scales
77% 73%
50%
20%
20%
20%
3% 7%
30%
100% 100% 100%
FY24 FY25 Long-term
(illustrative)
Revenue
Fixed Costs
Variable Costs
Management Cash EBIT1
Targeting
40-50%
cash conversion2 on
incremental Revenue
Margin accretion
over time
(New Business
acquisition, and other
variable sales costs)
(R&D, Capex, lease,
other overheads )
Mgmt Cash EBIT1
long-term target
1 Includes capitalised and non-capitalised technology spend, and leases
2 47% in FY25. See page 7.
hipages Group | 17
Annual revenue per user (ARPU)
The annual operating revenue divided by the average of the opening and closing number of total hipages Australia and hipages NZ (Builderscrack) tradies for the period.
For FY25, hipages Group ARPU of $2,267 is the blended result of hipages' ARPU of $2,381 and Builderscrack's ARPU of $1,190.
Gross profit margin
Includes total revenue less cost of sales (homeowner and tradie SEM spend and merchant fees).
Free cash flow (FCF)
Operating cash flow less lease repayment, less payments for intangible assets and PPE. Cash flows related to M&A and bank guarantee release are not considered part
of free cash flow calculations.
Monthly recurring revenue (MRR)
Monthly recurring revenue refers to the committed monthly subscription revenue from tradies (excluding GST) at the end of the period (i.e. June 2025 for FY25). It is
calculated as the number of tradie accounts multiplied by their monthly subscription price excluding GST.
Paid connections
Paid connections occur when a tradie claims a lead on a job posted on the hipages platform, resulting in lead credit usage. Every job posted is connected with up to 3
tradies.
Subscription tradies
Refers to customer tradies in AUS (hipages) and NZ (Builderscrack) committed to a monthly subscription product.
Tradie-homeowner connection
Jobs posted by homeowners on the hipages marketplace appear as leads to relevant tradies (according to our job-matching algorithm). Up to 3 tradies can successfully
claim a lead: this result in a tradie-homeowner connection. Connections are the trigger for lead credit consumption.
Glossary and definitions
hipages Group | 18
TOWNHALL STRATEGIC UPDATE |JANUARY 2024
Disclaimer
Important notice
The material in this presentation has been prepared by hipages Group Holdings Limited (ASX: HPG) ABN 67 644 430 839 (“hipages” or the Company") and is general background information about hipages’
activities current as at the date of this presentation. The information is given in summary form and does not purport to be complete in every aspect. In particular you are cautioned not to place undue
reliance on any forward looking statements regarding our belief, intent or expectations with respect to hipages’ businesses, market conditions and/or results of operations, as although due care has been
used in the preparation of such statements, actual results may vary in a material manner. Information in this presentation or subsequently provided to the recipient of this information, whether orally or
in writing, including forecast financial information, should not be considered advice or a recommendation to investors or potential investors in relation to holding, purchasing or selling securities in the
Company. Before acting on any information you should consider the appropriateness of the information having regard to these matters, any relevant offer document and in particular, you should seek
independent financial advice.
The financial information should be read in conjunction with the basis of preparation set out in the Company’s accounts.
Forward-looking statements
This presentation may contain forward-looking statements which are statements that may be identified by words such as “may”, “will”, “would”, “could”, “expects”, “intends”, “anticipates”, “targets” and
other similar words that involve risks and uncertainties. These statements are based on an assessment of present economic and operating conditions and on a number of best estimate assumptions
regarding future events and actions that, at the date of this document, are expected to take place. No person who has made any forward-looking statements in this document has any intention to update
or revise forward-looking statements, or to publish prospective financial information in the future, regardless of whether new information, future events or any other factors affect the information
contained in this document, other than to the extent required by law. Such forward-looking statements are not guarantees of future performance and involve known and unknown risks, uncertainties,
assumptions and other important factors, many of which are beyond the control of the Company.
This presentation also contains references to certain intentions, expectations, targets and plans of the Company. These intentions, expectations and plans may or may not be achieved. They are based on
certain assumptions which may not be met or on which views may differ.
To the maximum extent permitted by law none of hipages, its subsidiaries, or its respective officers, employees, agents or consultants nor any other person accepts any liability, including, without
limitation, any liability arising out of negligence, for any loss arising from the use of the information.
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